FAQ's

Do you have kitchen facilities?

Yes. We have a fully equipped indoor kitchen and dining facilities. Gas hobs, large commercial fridge and plenty of space to store food.

What if I have a complaint?

Come and tell us! We want you to have the best Woolshed experience possible. If there is anything we can do to make your stay more enjoyable, please let us know.

What is your cancellation policy?

We have a standard 48 hour cancellation policy.

Do you have wifi?

We have FREE NBN WiFi available throughout the Woolshed including all rooms.

Do you have BBQ facilities?

Yes sure do. We have outside BBQ griddle and stove hobs, all electric. No sizzled eyebrows here! And plenty of dining spaces around the garden to enjoy your feast.

Do you have laundry facilities?

Yes. Washing machine and dryer (Both $4 for a cycle). We also have a clothes line to hang washing on.

Can I park my car at Woolshed?

Yes, we have off street car parking available for guests staying at the Woolshed. Car park spaces are on a first come first served bases, we also have free off street parking.

Where is the Woolshed Eco Lodge located?

We are situated right in the middle of Hervey Bay. 350m from the beach, cafes, restaurants, pub, bottle shop, small supermarket. 1.2km from a big supermarket.

Do you offer a pick up/drop off service to the Greyhound bus stop?

Yes we do. We offer pick up and drop off during reception hours (7am to 7pm). This must be booked in at least the day before arrival so we can arrange driver and confirm a seat.

Do you offer packages? (Tours/Accommodation)

Big YES on this one. We can package everything! Book directly with us and we can save you money. Check out our website for current package options, or contact us to create your very own unique Woolshed package.

Do I need to book in advance?

Sometimes this is a good idea, especially if you are limited in time. Contact us to get more information.

Can I book tours and activities at the Woolshed?

YES! We are booking agents for all tours, Whale Watching and other activities available in Hervey Bay, Fraser Island and Lady Elliot Island. We are locals! We know the tours and tour companies inside out. We only deal with the best options available to our guests at the best prices.

Do you arrange late check-in's?

YES! We have a late check in procedure so you can check in at anytime you choose!

What time is check-out?

10am.

What are reception hours?

Monday to Friday: 7am - 2pm, 4pm - 7pm. Closed between 2 pm and 4 pm.

Saturday & Sunday: 7am- 11am, 4pm - 7pm Closed between 11am and 4pm.

What is the Woolshed address?

181 Torquay Road, Scarness, Hervey Bay, Queensland, 4655.

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What Our Guests Have Said

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