FAQ's

Do you have kitchen facilities?

Yes. We have a fully equipped indoor kitchen and dining facilities. Gas hobs, large commercial fridge and plenty of space to store food.

Do you have wifi?

Yes we have FREE unlimited data NBN WiFi available throughout the Woolshed including all rooms.

Do you have BBQ facilities?

Yes sure do. We have outside BBQ griddle and stove hobs, all electric. No sizzled eyebrows here! And plenty of dining spaces around the garden to enjoy your feast.

Do you have laundry facilities?

Yes. Washing machine and dryer (Both $4 for a cycle). We also have a clothes line to hang washing on.

What is your cancellation policy?

We have a standard 48 hour cancellation policy.

Can I park my car at Woolshed?

Yes, we have off street car parking available for guests staying at the Woolshed. Car park spaces are reserved for our top end private rooms. Free street parking is also available out the front of Woolshed.

Where is the Woolshed Eco Lodge located?

We are situated right in the middle of Hervey Bay. 350m from the beach, cafes, restaurants, pub, bottle shop, small supermarket. 1.2km from a big supermarket.

Do you offer packages? (Tours/Accommodation)

Big YES on this one. We can package everything! Book directly with us and we can save you money. Check out our website for current package options, or contact us to create your very own unique Woolshed package.

Do I need to book in advance?

Sometimes this is a good idea, especially if you are limited in time. Contact us to get more information.

Can I book tours and activities at the Woolshed?

YES! We are booking agents for all tours, Whale Watching and other activities available in Hervey Bay, K'Gari (Fraser Island) and Lady Elliot Island. We are locals! We know the tours and tour companies inside out. We only deal with the best options available to our guests at the best prices.

Do you arrange late check-in's?

YES! We have a late check in procedure so you can check in at anytime you choose!

Just contact us before 7pm to arrange.

Full payment is taken before we leave any keys out.

What time is check-out?

The standard 10am check out.

What are reception hours?

9 AM - 12 PM

2 PM - 6/7 PM

CLOSED BETWEEN 12 pm and 2 PM 

Because we are a small business our reception is operated on an 'On Demand' basis. But don't worry! we live here too, so just phone us when you arrive and we'll come and check you in. 

Arrival times are required. Makes it easier and quicker to get you checked in and comfortable.

Late arrivals need to be arranged before 7pm so we can process payments and organise keys to be left out.

Check in from 2pm.

What if I have a complaint?

Come and tell us! We want you to have the best Woolshed experience possible. If there is anything we can do to make your stay more enjoyable, please let us know.

What is the Woolshed address?

181 Torquay Road,

Scarness,

Hervey Bay,

Queensland, 4655.

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